The place to start is usually with an entry-level job. When you're new to the world of work, the jobs available are often in retail sales and the food industry. But just like life doesn't always follow a straight path, entry-level jobs can lead to very different, and interesting, destinations. The key is knowing which entry-level jobs open what doors.
Adam Kavanagh, 21, from Surrey, BC, had no idea that getting work as a ball boy at Vancouver's Pacific National Exhibition (PNE) amusement park when he was 14 would lead to a career in human resources. "I thought games would be fun," Adam says. He didn't realize his job would consist of blowing up balloons and hanging them on hooks. He had nobody to talk to and had to stand behind a wall all day, blocked from the fun of the fair. "That," he says, "was definitely entry level." The PNE has made significant changes to the games department over the years to make it a better experience for workers, and their efforts have paid off. After seven seasons at the PNE, returning every summer for seasonal employment, Adam has moved from the games department to human resources, where he's doing the hiring. He's got some advice for other youth currently working in entry-level jobs: "Stick with it. Employers aren't going to keep you at the bottom for long and if you don't feel it going anywhere, go somewhere else." Although they've never met, Amanda Nichol from Vancouver, BC, has followed Adam's advice. From working at Happy Planet Foods, where she sorted apples, to her job at Choices, an organic food market where she stocked shelves, Amanda, 23, has jumped from job to job trying to find momentum and meaning. She hasn't found either yet. She's currently enrolled in an employment program to explore career options and learn job search skills. After working various entry-level jobs, mainly in customer service, Amanda is sick of dealing with the public and is looking for alternatives. "In customer service you have to shut yourself off emotionally and, for lack of a better word, become a zombie," she says. Then there's the fact that having a global conscience makes it difficult for her to find work matching her world view. "I can't just mindlessly sell products to people," Amanda says. "I believe there are bigger problems in the world than getting the proper type of khakis."
Retail isn't for everybody. Food industry jobs and retail sales usually get a bad rap for the long hours, low pay and potential abuse from customers, but there is the possibility of movement from within. Shauna Sorge started as a sales associate with Gap, the clothing retailer, in Grade 11 and worked part time while going to high school and college. After five years, Shauna, now 21, is a manager in training at a Gap store in Kelowna, BC. Shauna says she wouldn't be happy working behind the scenes and finds her work satisfying and exciting. "Retail sales challenge you to use your communication skills," she says, adding that if her feet don't hurt at the end of the day, she knows she hasn't done enough.

The First Job/Entry-level Wage, also known as the $6 training wage, was introduced by the BC Liberal Government in 2001. The reduced hourly wage, currently $2 less than regular minimum wage, applies to people entering the workforce for the first time and was designed to reduce youth unemployment by encouraging employers to hire inexperienced workers. Not all employers pay the training wage but if you work for one that does, you should know the following:

  • For your first 500 hours of paid work, you get $6/hour.
  • You can accumulate 500 hours with one employer exclusively, or with a handful of different employers.
  • Once you've completed 500 hours in the workforce, no matter who you've worked for, you're entitled to the regular minimum wage of $8/hour. Provide your employer with documented proof of your 500 hours worked and request the regular minimum wage. If you have any trouble, contact the Employment Standards Branch right away.
  • Some employers keep track of your hours, but legally it's up to you to keep track.
  • For your own protection, keep proof of your 500 hours by hanging on to your pay stubs. At the end of a job, your employer is required to give you a Record of Employment (ROE), which shows how long you worked and how much you earned. Demand and keep these.
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For more information about the training wage, including contact information for the Employment Standards Branch, go to: www.labour.gov.bc.ca/first-job

Working hard is nothing new to Edwin Raudales. Edwin, 21, lives in Nelson, BC, but he's originally from Honduras. He arrived in Canada when he was 15. His first job was in his early teens, in a shoe factory making synthetic soles for little girls' shoes, followed by a job selling bananas that required him to get up at one in the morning. Now he's working part time as a courtesy clerk at Safeway and as a janitor at the Nelson and District Youth Centre. Most of the jobs he's done have involved customer service. At Safeway, he says there's the rare customer who tells him how to bag their food. "You have to keep quiet and eat anything they say... I try to put a happy face on a bad day," he says. Sometimes it's easier to put on a happy face when you know where you're headed, have a route planned and are on your way. Edwin knows his jobs as janitor and courtesy clerk are points on his path toward a career in nursing. So far, his journey has led him from Honduras to here and that's a long way. "Here in Canada you have a lot of opportunities," Edwin says. "You can move on and look for something better until you find the perfect placement."
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